The Medical Division was established in 1981 selling a complete range of Pentax Flexible Fibreoptic and Video Endoscopes. The medical division is represented in every state in Australia plus New Zealand and employs a total of 20 salespeople, 10 Field Service Technicians, 10 in-house Service Technicians and 5 office support staff. Since 1990, C.R. Kennedy has dominated the gastrointestinal (GI) endoscope market with GI fibreoptic and video flexible endoscopes.
C.R. Kennedy’s reputation for superior service has seen a number of hospitals convert from using competitor’s endoscopes. In 1999 Frances Xavier Cabrini Hospital, one of Australia’s largest and most prestigious private hospitals, became our customers. Since then, major public hospitals have also converted in Box Hill, Bendigo, Dandenong, Geelong and Footscray.
C.R.Kennedy’s dedicated staff members have many years experience in the medical and related industries, with a goal to deliver excellent customer service. The majority of sales consist of repeat business from customers who are impressed with our knowledge, responsiveness and willingness to always exceed what is expected of them to achieve complete customer satisfaction.
C.R.Kennedy’s service facilities are second to none, with repair and service facilities in Melbourne, Sydney, Brisbane and Perth. A long established practice of rebuilding components ensures that customers receive the most economic service in the world.
With the establishment of twelve endoscopic ultrasound (EUS) and five Endobronchial ultrasound (EBUS) sites around Australia using ultrasound endoscopes and Hitachi Ultrasound scanners, C.R.Kennedy has further consolidated its position at the forefront of flexible endoscopic technology in Australasia. Australia’s first EUS symposium was conducted by C.R.Kennedy, and was attended by over 100 GI doctors and nurses from all over Australia and New Zealand. With regard to surgical instrumentation, C.R.Kennedy recently received two major awards from Microline Surgical and Alphatec Spine for performance far beyond expectations. In 2012, C.R. Kennedy became distributors for FUJIFILM FUJINON Endoscopes.
In October 2015 C.R.Kennedy New Zealand purchases Mercer Medical and doubles its operation giving C.R.Kennedy and its principal suppliers greater representation of products and services throughout New Zealand. All staff and and stock was smoothly transitioned into the Auckland warehouse.
C.R. Kennedy New Zealand now had the largest service team within New Zealand offering a full range of preventative maintenance, break downs and Validations.
We are proud to off a range of full Sterile service equipment and consumables from world class manufacturers.